FAQs

For a secure and efficient payment process, we utilize Shopify Payments provided by Shopify. Your transaction is safely processed, ensuring your peace of mind.

To redeem a promotional code, simply input it in the "Discount Code" field during the checkout process. Make sure it is entered correctly before completing your order, as manual application after checkout may not be feasible.

Absolutely! Once your order is dispatched, you will receive automated tracking information via email. This will allow you to follow your package until it arrives at your location. Track Your Order

If you have any questions about your order, our dedicated customer support team is here to help. Please contact us at Support@Comro.shop. Including your email address and order number will help expedite your inquiry.

For modifications or cancellations to your order, please contact Customer Service at Support@Comro.shop. We will do everything we can to accommodate your request. Please note that cancellations may not be possible once your item has been shipped. For further details, refer to our Refund and Return Policy.

If you experience any delays or issues with your order delivery, please first check with the shipping carrier to confirm the delivery address. Additionally, providing your phone number can help facilitate a claim with the carrier to locate your package, typically within a week's time.

Once your return is authorized, please monitor the return tracking number. After the item is received at our warehouse, we will process your refund swiftly within 2-3 business days.

For products that need assembly, the instructions are included in the packaging. If you require further assistance, please contact our customer service at Support@Comro.shop, and we can provide online instructions for your item.